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COVID-19 Operational Status Page

Updated 9/15/2020

COVID-19 Operational Status

Fulfillment status: Online orders are being fulfilled as usual, within 2-3 business days. Everything listed online is available and in stock! 

Shipping status: Shipping may take slightly longer than expected depending on your area. All orders are shipped with a tracking number, please allow 48 hours for the number to update in the postal system. If you would like to receive your items sooner, select "Faster" or "Fastest" shipping at checkout. 

Return status: Please allow 1-2 weeks for processing returns. If you haven't received your refund after that, please email us. 

Events status: Fall events have been cancelled for the safety of our staff and our city.  


Note from our founder: 


Thank you for your patience as we navigate these difficult times. We always talk about empowering our artisans to take life's lemons and make lemonade. Now we are forced to do the same. We're doing our best to continue to serve you and serve our artisans as resources allow. It's true that whatever is inconvenient for America is a full blown emergency around the world. These days as you are inconvenienced and as uncomfortable as that may be, know that it's nothing in scale compared to the everyday hardships our artisan partners face around the world. Your feelings are true, and it's okay to not be okay. But don't let that stop you from continuing to make a difference for others. As you purchase clothing, jewelry, and gifts from us, know that you are empowering women around the world. As we try our best to keep going forward for you and our artisans, we need your help. We can only make lemonade if we have the right ingredients. We have the lemons, now we need sugar and water too. Will you place an order with us today and give us the ingredients we need to keep going? 

 

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